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QuestionsIf you have questions regarding your order, you can contact us by phone, toll-free, at (715) 892-9498 or send us an email through the contact form on this page. We will be happy to assist you. From Canada? You can contact us via phone at 715-892-9498 or by email using the contact form on this page. Our business hours are Monday – Friday, 8 AM to 5 PM. Even when our business office is closed, you are always able to place orders online 24 hours a day, 7 days a week, 365 days a year. If you need to reach us after hours, please contact us by phone and leave a message, or send us an email. We generally check and respond to messages within 24 hours. ShippingAll our orders are generally processed and shipped out within 2 to 5 business days after your order is placed. Shipping may be delayed due to extreme temperatures (hot or cold) to avoid the risk of potential product damage in transit. We apologize for any inconvenience. Have an issue with your order or questions about shipping? Give as a call or send us an email and we'll take care of any issues or questions with your order. Allergy & Ingredient InformationAny questions regarding ingredients or allergy information don't hesitate to contact us prior to placing an order. All our products are handmade and all-natural, but some essential oils and other ingrediants can cause issues with allergies. View our Allergy & Ingredient Information page for more information, but feel free to contact us if you have further questions. |
