All our orders are generally processed and shipped out within 2 to 5 business days after your order is placed. Shipping may be delayed due to extreme temperatures (hot or cold) to avoid the risk of potential product damage in transit. We apologize for any inconvenience.
If for any reason you are not happy with the product(s) you have ordered, please return the unused product(s) by mail and we will issue you a full product refund.
If you have questions regarding your order, you can contact us by phone, toll-free, at 1-833-567-SOAP (7627) or send us an email through our Contact Form. We will be happy to assist you.
From Canada? You can contact us via phone at 715-277-3257 or by email through our Contact Form.
Our business hours are Monday – Friday, 8 AM to 5 PM. Even when our business office is closed, you are always able to place orders online 24 hours a day, 7 days a week, 365 days a year. If you need to reach us after hours, please contact us by phone and leave a message, or send us an email through our Contact Form. We generally check and respond to messages within 24 hours.